Giant's easySHOP gives self-checkout a new meaning
In what might be described as an evolution of the price-check kiosk, Giant Super Food Stores is testing out a new system called easySHOP which allows customers to bypass checkout lines altogether by...
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Another thing that keeps me up at night...
So I've been a little remiss on posting lately, but I promise I have a really good reason. I'm not normally inclined to post personal stuff on these blogs, but a lot of you folks already knew that my...
View ArticleFixing your bathroom sink...with your cellphone
The newest digital technologies face one enormous non-technological hurdle: getting ordinary people to use them.According to mobile content researcher M:Metrics, however, only 6% of U.S. cell phone...
View ArticleIntroduction to digital signage webinar coming up on June 12th
There's been a lot of talk lately about digital signage, and specifically, treating the store as a new medium for communicating everything from product advertisements to late-breaking news and...
View ArticleHP launches new touch-screen desktops
As reported in Advertising Age, of all places, HP is getting serious about the touchscreen terminal market, if their latest offerings are any indication. While many other manufacturers have been...
View ArticleFor Alaska Airlines, self-service = big savings + better customer experience
It's rare that businesses really come across a true win-win situation. Normally, when people say win-win, it usually means something more akin to "I win, you don't lose... too much." But Alaska...
View Article"What Not to Wear" for digital technology, kiosks, and interactive signs
What makes someone qualified to give advice about anything? Experience and knowledge.My main claim as an analyst (aside from the PhD, which only authorizes me in a narrow scope of the social sciences)...
View Article60 Kaiser Permanente clinics to deploy self-service kiosks for check-in and...
As this press release notes, "Kaiser Permanente deployed its first KP Self-Service Kiosk to optimize the patient check-in and payment experience in an innovative project that will include over 60...
View ArticleCybercafe software maker raises $5 Million from Sequoia
Remember cybercafes? I bet you thought they were all dead and buried, didn't you? Well, if you live in an industrialized nation, that's mostly true (though you can still find some pretty busy ones in...
View ArticleThe next POPAI Digital Signage 101 webinar is coming up on August 7th
This is pretty much a cut-and-paste from the announcement two months ago, and admittedly this post probably won't be appropriate for 90% of the audience of this blog, considering that I know lots of...
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Self-service kiosk software development
That was posted as a comment in response to the New York Times's David Pogue's rant about Delta's self check-in kiosks:You come up, you swipe your credit card. That alone ought to tell the kiosk who...
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Best Buy kiosks coming to airports
Talk about brand extension.... This interesting article on Yahoo! Tech notes that bricks-and-mortar consumer electronics retailer Best Buy will be rolling out several self-service kiosks (vending...
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Premier Election Solutions (Diebold) blames voting kiosk problems on...
I think this pretty much says it all...Leave a Comment
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Pictures make Olympic kiosks worth a thousand words
Check out Kodak's Olympic Kiosks and... Richard Mackson's racing photos.We hear a lot about how blogs have democratized writing, making information and communication more accessible to both the writer...
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Be all that you can be (virtually)
The American Defense Industry has put a multi-platform digital environment in a retail setting. Instead of trying to up-sell customers to get a few more dollars out of their wallets, though, these...
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Urban Bike Kiosks: A Perfect Blend of Technology and Sustainability
At a time when it's tough to get anyone to spend on new projects, perhaps the new administration's focus on economic growth through sustainable energy and infrastructure support will encourage more...
View ArticleStop & Shop scans its way into future
According to The Hour, Stop and Shop's Main Avenue location in Norwalk, CT is one of the first to demonstrate new self-scanning technology that allows shoppers to (at their option) use a hand-held...
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LEGO Augmented Reality Kiosk
Saw this on DSInsights and was very impressed. Hold a box of LEGOs up to the kiosk, and the screen will show you what's inside.It's kind of like a simulated X-ray machine just for the product. Of...
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Getting Segmented Markets Right: Money Transfer Kiosks and Latino Customers
As the fastest growing ethnic group in the United States, Latinos are consumers to watch, as even Wal-Mart actively courts its Spanish-speaking customers. Market research firms are cuing up to explain...
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Virtual Mirror, Mirror on the Wall, Who's the Best Looking Kiosk in the Store?
When my daughters were little, they were already savvy computer users and cultural critics who were generally unimpressed with the Barbie website– except for one feature: you could design your own...
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